We want you to smile when you get your Posterelf Product. If, for some reason, you’re not pleased with the purchase, please contact us! We’ll resolve it.
Expected delivery time is 3-7 business days, depending on the shipping destination. The shipping time includes manufacturing process, shipping and handling. The shipping cost depends on the total weight of the package, the country of shipment and fuel fee. In order to check precise shipping cost, the chosen product must be added to the cart.
All parcels are securely packed and sent by FEDEX courier. Every parcel has its individual tracking number. In order to obtain it, click here (remember to include the order number in your mail).
You may return a Poster/Frame within 15 calendar days of delivery and you will receive 100% refund. The product is eligible for return if it is in the original state and the mounting system has not been used. Posterelf needs to be sent at the customer’s cost. In case of a partial return the original shipping cost is not refunded. Also, the custom prints obtained with a voucher are non-refundable. As for a Safe Wall Magnet System, you may return it as per our policy above, however, partial returns are not possible.
Please write down your full shipping details on the package and put a note with your order number inside it.
All returns are accepted post approval of your request only. Please raise a return request click here.
The address for return is:
Plot No 10516/1729/4094
Shanti Vihar, Patia
After we receive the package, we will contact you to confirm that your order has been cancelled. Your refund should be finalized within 14 days of receiving the package but we will do our best to do it asap.